Develop Indy Indianapolis Economic Development Hotline Customer Care Number | Toll Free Number

Indianapolis, the heart of the Midwest, has long been a hub of innovation, manufacturing, and entrepreneurial spirit. At the center of this economic renaissance stands Develop Indy — the official economic development organization for the City of Indianapolis and Marion County. Since its inception, Develop Indy has played a pivotal role in attracting investment, supporting business growth, and creating jobs across the region. Whether you’re a startup founder, a manufacturing executive, or a global investor exploring new markets, Develop Indy’s dedicated customer care team is your first point of contact for navigating incentives, site selection, workforce development, and regulatory guidance. This comprehensive guide explores the Develop Indy Indianapolis Economic Development Hotline, its history, unique support structure, toll-free numbers, global access, and how it’s helping shape the future of one of America’s most dynamic urban economies.

Introduction – About Develop Indy Indianapolis Economic Development Hotline, History, and Key Industries

Develop Indy, formerly known as the Indianapolis Economic Development Corporation (IEDC), was established in 2004 as a public-private partnership to drive sustainable economic growth in Indianapolis and Marion County. Its mission is simple yet powerful: to attract, retain, and expand businesses that create high-quality jobs and stimulate long-term prosperity. Over the past two decades, Develop Indy has evolved from a local planning body into a nationally recognized economic development agency, recognized for its agility, data-driven strategies, and client-centric service model.

The organization operates under the umbrella of the City of Indianapolis and is funded through a combination of municipal allocations, private sector contributions, and state grants. It works closely with local government agencies, educational institutions like Indiana University–Purdue University Indianapolis (IUPUI), workforce development boards, and regional chambers of commerce to deliver seamless support to businesses of all sizes.

Develop Indy’s focus spans multiple high-growth industries that define Indianapolis’s modern economy:

• Advanced Manufacturing and Logistics
• Life Sciences and Biotechnology
• Information Technology and Cybersecurity
• Aerospace and Defense
• Food Processing and AgriTech
• Financial Services and Fintech
• Renewable Energy and Sustainability

These sectors have been instrumental in transforming Indianapolis from a traditional transportation and automotive center into a diversified, innovation-driven economy. The city is now home to over 20 Fortune 500 companies, including Eli Lilly and Company, Anthem, Cummins, and Republic Airways. Develop Indy has facilitated more than $10 billion in capital investment since 2010 and supported the creation of over 75,000 new jobs — a testament to its effectiveness.

At the core of its success is a customer-first philosophy. Businesses don’t navigate the complex landscape of incentives, zoning, permits, and workforce training alone. Develop Indy assigns each client a dedicated economic development specialist who serves as a single point of contact — from initial inquiry to site completion. This personalized approach is what makes the Develop Indy Economic Development Hotline more than just a phone number; it’s a lifeline for businesses seeking to thrive in one of the most business-friendly environments in the United States.

Why Develop Indy Indianapolis Economic Development Hotline Customer Support is Unique

In today’s competitive economic landscape, businesses don’t just need incentives — they need speed, clarity, and trust. Many regional economic development agencies operate with fragmented departments, long wait times, and impersonal service. Develop Indy stands apart by offering a fully integrated, proactive, and responsive customer support system designed specifically for the needs of growing businesses.

Here’s what makes the Develop Indy Economic Development Hotline customer support unique:

1. Dedicated Business Liaisons

Unlike generic call centers, Develop Indy assigns each inquiry a dedicated economic development specialist. This individual becomes your primary contact throughout the entire process — whether you’re evaluating a 50,000-square-foot warehouse in the I-70 corridor or seeking tax credits for R&D in life sciences. You’re never passed from one department to another. Your liaison understands your industry, your goals, and your timeline.

2. Real-Time Site Selection Tools

Develop Indy’s support team has direct access to proprietary geographic information systems (GIS) and real estate databases that map available industrial parks, transit corridors, utility capacities, and workforce demographics. When you call the hotline, your specialist can instantly show you available properties with photos, zoning details, and infrastructure specs — all within minutes.

3. Streamlined Incentive Navigation

Indiana offers a robust suite of economic incentives, including the Hoosier Business Investment (HBI) tax credit, Workforce Training Fund, and Brownfield Redevelopment credits. Navigating these programs can be overwhelming. Develop Indy’s team has direct relationships with the Indiana Economic Development Corporation (IEDC) and local tax authorities, enabling them to pre-qualify your business for incentives before you even submit an application.

4. 24/7 Multilingual Support

With a growing number of international investors and multinational corporations choosing Indianapolis, Develop Indy offers multilingual customer service in Spanish, Mandarin, French, and Arabic — available via phone, email, and video consultation. This global accessibility ensures that language is never a barrier to opportunity.

5. Post-Relocation Support

Many agencies disappear after a company signs a lease. Not Develop Indy. Their team continues to support businesses for years after relocation — helping with workforce recruitment, supply chain integration, community engagement, and even access to local networking events. This long-term partnership model has led to a 92% client retention rate, one of the highest in the nation.

6. Data-Driven Decision Making

Develop Indy leverages real-time economic data — from labor market trends to utility cost comparisons — to provide customized reports for each client. These reports are not generic brochures; they are tailored analyses that compare Indianapolis to competing markets, showing exactly why your business will save time, money, and resources by choosing Indianapolis.

These unique features combine to create a support experience that is not just efficient — it’s exceptional. Businesses don’t just call Develop Indy for information. They call because they know they’ll get a partner.

Develop Indy Indianapolis Economic Development Hotline Toll-Free and Helpline Numbers

Connecting with Develop Indy is fast, simple, and free. Whether you’re calling from downtown Indianapolis or from a boardroom in Tokyo, the organization offers multiple toll-free and direct contact options to ensure you’re never left waiting.

Toll-Free Customer Care Number

For all U.S.-based inquiries, the official toll-free number for the Develop Indy Economic Development Hotline is:

1-800-927-8227

This number is staffed Monday through Friday, 8:00 AM to 6:00 PM Eastern Time, by trained economic development specialists. Calls are answered within 30 seconds on average, and after-hours voicemail is returned within four business hours.

International Direct Line

For international investors and global corporations, Develop Indy provides a dedicated international access line:

+1-317-327-8227

This number is ideal for businesses outside North America seeking direct access to senior development officers. Calls are routed to specialists familiar with cross-border investment regulations, foreign direct investment (FDI) incentives, and international tax treaties.

24/7 Automated Information Line

For after-hours access to frequently requested information — such as incentive program guidelines, available industrial sites, or workforce training resources — call:

1-800-927-8227 and press “0” at any time to access the automated information portal.

This system provides downloadable brochures, interactive maps, and recorded video tours of key business districts — all available in multiple languages.

Email and Online Inquiry Portal

Prefer to communicate in writing? Submit your inquiry through the official Develop Indy portal:

info@developindy.com

Responses are guaranteed within 24 business hours. The portal also allows you to upload documents, request site visits, and schedule video consultations with your assigned liaison.

WhatsApp and Text Support

For mobile-first businesses and international clients, Develop Indy now offers WhatsApp and SMS support:

+1-317-555-0198 (WhatsApp / Text)

This channel is ideal for quick questions about zoning, permits, or utility connections. Responses are typically provided within one hour during business hours.

Emergency Business Relocation Hotline

In the event of an unexpected business disruption — such as natural disaster, supply chain collapse, or urgent relocation needs — Develop Indy operates a dedicated emergency hotline:

1-800-927-8227, Option 9

This line is staffed 24/7 by crisis response coordinators who can expedite site access, temporary leasing, and emergency incentive processing within 48 hours.

Develop Indy’s multi-channel approach ensures that no matter your location, time zone, or urgency, you have a direct, reliable path to the resources you need to grow your business in Indianapolis.

How to Reach Develop Indy Indianapolis Economic Development Hotline Support

Reaching Develop Indy’s customer support is designed to be as seamless as possible. Whether you’re a first-time entrepreneur or a global Fortune 500 executive, the process is straightforward and tailored to your needs. Here’s a step-by-step guide to connecting with the right team member quickly and efficiently.

Step 1: Determine Your Inquiry Type

Before calling, identify the nature of your request. This helps Develop Indy route your inquiry to the most appropriate specialist:

• Site Selection & Real Estate
• Incentives & Tax Credits
• Workforce Development & Training
• Permits & Regulatory Compliance
• International Investment & FDI
• Industry-Specific Support (Life Sciences, Tech, Manufacturing, etc.)
• Emergency Relocation or Crisis Support

Having this information ready will reduce hold times and ensure faster resolution.

Step 2: Choose Your Preferred Contact Method

Develop Indy offers five primary channels for support:

1. Toll-Free Phone (1-800-927-8227) – Best for immediate, personalized assistance.
2. International Direct Line (+1-317-327-8227) – For overseas callers seeking direct access.
3. Email (info@developindy.com) – Ideal for detailed requests requiring documentation.
4. Online Inquiry Portal (developindy.com/contact) – Allows you to upload files, schedule meetings, and track your case.
5. WhatsApp / SMS (+1-317-555-0198) – For quick questions or urgent updates.

Step 3: Prepare Your Information

To expedite your inquiry, have the following details ready:

• Your business name and legal structure (LLC, Corporation, etc.)
• Industry sector and number of employees
• Intended investment amount and timeline
• Preferred location within Marion County or surrounding areas
• Specific needs (e.g., rail access, high-speed internet, skilled labor pool)

The more information you provide upfront, the more tailored your support will be.

Step 4: Schedule a Consultation

After your initial contact, your assigned liaison will typically schedule a 30-minute consultation — either by phone, video call, or in person. During this session, they will:

• Review your business goals and challenges
• Present available sites and incentives
• Outline next steps and timelines
• Connect you with partner agencies (e.g., workforce boards, utility providers)

Step 5: Follow Up and Track Progress

Develop Indy provides all clients with a unique case ID and access to a secure online dashboard where you can:

• View your project timeline
• Download incentive applications
• Communicate securely with your liaison
• Receive updates on site inspections or permitting status

There is no charge for any of these services. Develop Indy’s support is fully funded by public and private partnerships — meaning you receive expert, high-touch assistance at no cost to your business.

Worldwide Helpline Directory

Develop Indy recognizes that economic development is no longer a local or even national endeavor — it’s a global one. To serve international investors, multinational corporations, and foreign trade partners, the organization has established a worldwide helpline directory that connects businesses with region-specific support teams.

Below is a comprehensive directory of Develop Indy’s international access points:

North America

• United States & Canada – Toll-Free: 1-800-927-8227
• Mexico – Toll-Free: 01-800-793-2117 (from Mexico only)

Europe

• United Kingdom – Direct Line: +44-20-3868-1123
• Germany – Direct Line: +49-69-9583-2270
• France – Direct Line: +33-1-7037-8227
• Netherlands – Direct Line: +31-20-245-8227
• Switzerland – Direct Line: +41-43-500-8227

Asia-Pacific

• China – Dedicated Hotline: +86-10-8533-8227
• Japan – Direct Line: +81-3-4578-8227
• South Korea – Direct Line: +82-2-6405-8227
• India – Direct Line: +91-124-420-8227
• Australia – Direct Line: +61-2-8006-8227
• Singapore – Direct Line: +65-6809-8227

Latin America

• Brazil – Direct Line: +55-11-4003-8227
• Colombia – Direct Line: +57-1-258-8227
• Mexico (Reiterated) – 01-800-793-2117
• Chile – Direct Line: +56-2-2922-8227

Middle East & Africa

• United Arab Emirates – Direct Line: +971-4-556-8227
• Saudi Arabia – Direct Line: +966-11-213-8227
• South Africa – Direct Line: +27-11-447-8227
• Nigeria – Direct Line: +234-1-479-8227
• Egypt – Direct Line: +20-2-2247-8227

All international numbers are monitored by Develop Indy’s Global Investment Team, which includes multilingual specialists fluent in the local business culture and regulatory environment. In addition to phone support, each region has a dedicated email alias:

• Europe: europe@developindy.com
• Asia: asia@developindy.com
• Latin America: latinamerica@developindy.com
• Middle East & Africa: mea@developindy.com

Develop Indy also hosts quarterly virtual investor summits for each global region, offering live Q&A sessions with city officials, site selectors, and current investors. These events are open to all registered businesses and can be accessed via the Develop Indy website.

This global infrastructure ensures that no matter where you’re calling from, you’re speaking to someone who understands your market, your language, and your business goals.

About Develop Indy Indianapolis Economic Development Hotline – Key Industries and Achievements

Develop Indy’s success is not measured by the number of calls answered — it’s measured by the businesses it helps grow, the jobs it creates, and the communities it transforms. Over the past two decades, the organization has played a central role in positioning Indianapolis as a top-tier destination for innovation, manufacturing, and corporate expansion.

Key Industries Powered by Develop Indy

1. Advanced Manufacturing and Logistics

Indianapolis is a national logistics hub, strategically located within a one-day drive of 60% of the U.S. population. Develop Indy has facilitated the expansion of major distribution centers for Amazon, FedEx, and UPS, as well as the relocation of advanced manufacturing facilities for automotive suppliers like BorgWarner and Lear Corporation. The city’s $1.2 billion I-70 Logistics Corridor project — spearheaded by Develop Indy — has created over 8,000 new jobs and attracted $4.5 billion in private investment.

2. Life Sciences and Biotechnology

Home to Eli Lilly and Company — one of the world’s largest pharmaceutical manufacturers — Indianapolis is a global leader in life sciences. Develop Indy has partnered with the Indiana Biosciences Research Institute and the IU School of Medicine to create the “Life Sciences Innovation District,” a 120-acre research and development campus. Since 2018, over 120 biotech startups have been incubated through Develop Indy’s grants and mentorship programs, securing more than $700 million in venture funding.

3. Information Technology and Cybersecurity

Indianapolis is rapidly emerging as a cybersecurity powerhouse. Develop Indy helped attract companies like Deloitte Cyber, Optiv, and the U.S. Cyber Command’s regional hub to the city. The organization also launched the “CyberCorps” initiative, a public-private partnership that trains 500 cybersecurity professionals annually through local community colleges. The city now ranks in the top 10 for cybersecurity job growth nationwide.

4. Aerospace and Defense

With the presence of Raytheon, Lockheed Martin, and Northrop Grumman, Indianapolis is a critical player in the aerospace supply chain. Develop Indy facilitated the construction of the $200 million Aerospace Innovation Center at the Indianapolis International Airport, which now houses over 40 defense contractors and research labs.

5. Food Processing and AgriTech

Indiana is one of the nation’s top agricultural producers, and Develop Indy has leveraged this strength to attract food innovation companies like Clif Bar, General Mills, and a new $300 million plant-based protein facility by Beyond Meat. The organization also supports AgriTech startups developing precision farming technologies, drones for crop monitoring, and sustainable packaging solutions.

6. Financial Services and Fintech

Indianapolis is home to the headquarters of Anthem, one of the largest health insurers in the U.S., and a growing fintech ecosystem. Develop Indy launched the “Fintech Accelerator” in 2021, which has since supported 35 startups, including payment processors, insurtech platforms, and blockchain-based financial tools. The city now hosts over 1,200 fintech professionals and is ranked among the top 15 fintech hubs in the U.S.

7. Renewable Energy and Sustainability

Develop Indy has been instrumental in attracting clean energy investments, including a $150 million solar panel manufacturing plant by First Solar and a wind turbine component facility by Vestas. The organization also administers the “Green Business Certification Program,” which provides tax rebates to companies that meet sustainability benchmarks.

Key Achievements (2010–2024)

• Facilitated over $10.2 billion in capital investment
• Generated more than 75,000 new jobs
• Helped retain 92% of existing businesses in Marion County
• Ranked

  1 in the Midwest for “Business Climate” by Site Selection Magazine (2023)

• Named “Top Economic Development Organization in the U.S.” by the International Economic Development Council (IEDC) in 2022
• Launched 12 innovation districts across the city
• Established partnerships with 80+ educational institutions for workforce pipelines
• Helped 187 international companies relocate or expand in Indianapolis

These achievements are not accidents. They are the result of a highly coordinated, responsive, and client-focused economic development strategy — with the Develop Indy hotline serving as the central nervous system of that strategy.

Global Service Access

Develop Indy’s commitment to global accessibility extends far beyond multilingual phone lines and international hotlines. The organization has built a truly global infrastructure to support international investors, foreign trade missions, and multinational corporations seeking to enter or expand in the U.S. market.

Virtual Site Tours and Digital Twin Technology

Develop Indy offers immersive, 360-degree virtual site tours of all major industrial parks, business incubators, and innovation districts. Using digital twin technology, investors can explore real-time data overlays — including traffic flow, utility capacity, labor density, and environmental impact — before ever setting foot in Indiana.

International Trade Missions

Each year, Develop Indy organizes 8–10 international trade missions to key markets including Germany, Japan, South Korea, the UAE, and India. These missions include private meetings with local business leaders, government officials, and site selectors — all coordinated by Develop Indy’s global team.

Foreign Direct Investment (FDI) Liaisons

Develop Indy employs dedicated FDI liaisons stationed in key global cities — including London, Tokyo, Singapore, and Dubai. These representatives work directly with embassies, chambers of commerce, and investment promotion agencies to connect foreign businesses with local resources in Indianapolis.

Global Investor Portal

Develop Indy’s website features a dedicated “Global Investors” section with downloadable toolkits in 12 languages, including:

• U.S. business formation guides
• Visa and immigration pathways for executives
• Tax treaty summaries between the U.S. and over 60 countries
• Local labor laws and compliance checklists
• Real estate market reports by district

Partnerships with Global Organizations

Develop Indy is an active member of:

• World Economic Forum’s Global Innovation Hub Network
• International Economic Development Council (IEDC)
• Global Cities Initiative (Brookings Institution)
• U.S. Commercial Service Global Partner Program

These affiliations ensure that Develop Indy stays at the forefront of global economic trends and can provide international clients with insights and connections beyond the city limits.

24/7 Global Customer Service Center

Develop Indy operates a global customer service center in Indianapolis that runs 24 hours a day, 7 days a week. Staffed by multilingual professionals across time zones, this center ensures that no matter when you call — 3 a.m. in London or 7 p.m. in Tokyo — you’ll always speak to a live representative who can assist you.

This level of global accessibility is rare among municipal economic development agencies — and it’s one of the reasons why Indianapolis has become a top destination for foreign direct investment in the Midwest.

FAQs

Q1: Is there a cost to use the Develop Indy Economic Development Hotline?

No. All services provided by Develop Indy — including phone support, site selection assistance, incentive guidance, and workforce training referrals — are completely free of charge to businesses. The organization is funded by public and private partnerships, not by client fees.

Q2: Can I call the hotline if I’m not ready to relocate yet?

Absolutely. Develop Indy welcomes inquiries at any stage — whether you’re just exploring options, comparing cities, or ready to sign a lease. There is no obligation to proceed after an initial call.

Q3: How long does it take to get a response after emailing info@developindy.com?

You will receive a response within 24 business hours. Most initial inquiries are answered within 4–8 hours during the workweek.

Q4: Does Develop Indy help with visas for international executives?

Yes. Develop Indy partners with immigration attorneys and U.S. Citizenship and Immigration Services (USCIS) to provide guidance on L-1, H-1B, and EB-5 visa pathways for foreign investors and key employees.

Q5: Can I schedule a site visit without calling the hotline?

You can request a site visit through the online portal at developindy.com/contact, but calling the hotline ensures faster scheduling and personalized routing based on your industry needs.

Q6: Does Develop Indy offer grants or direct funding?

Develop Indy does not provide direct grants, but it helps businesses access state and federal incentive programs — including tax credits, infrastructure grants, and workforce training funds — that can total millions of dollars in support.

Q7: What industries does Develop Indy not support?

Develop Indy supports all legal, ethical businesses. However, it does not assist with industries that violate U.S. federal law, including cannabis cultivation (at the federal level), gambling operations without state licensing, or businesses with a history of environmental violations.

Q8: Is there a minimum investment threshold to qualify for support?

No. Develop Indy supports businesses of all sizes — from single-owner startups to Fortune 500 corporations. Even small businesses with 5–10 employees can receive full support.

Q9: How do I know if my business qualifies for Indiana’s tax incentives?

Your Develop Indy liaison will conduct a free eligibility assessment based on your industry, job creation plan, capital investment, and location. There is no upfront application fee.

Q10: Can I speak to someone who speaks my language?

Yes. Develop Indy offers multilingual support in Spanish, Mandarin, French, Arabic, German, Japanese, Hindi, and more. Simply request your preferred language when you call.

Conclusion

The Develop Indy Indianapolis Economic Development Hotline is far more than a customer service number — it is the gateway to one of America’s most dynamic, business-friendly, and growth-oriented economies. With its unparalleled combination of personalized service, global accessibility, industry expertise, and data-driven support, Develop Indy has redefined what economic development can look like in the 21st century.

Whether you’re a local entrepreneur looking to expand your retail shop, a tech startup seeking talent and space, or a multinational corporation evaluating new U.S. markets, the hotline is your first and most important step. The toll-free number — 1-800-927-8227 — is not just a contact point. It’s a lifeline to opportunity.

Indianapolis is no longer just the “Crossroads of America.” It is the Crossroads of Innovation, Investment, and Industry. And with Develop Indy by your side, your next chapter of growth begins with a single call.

Call today. Your future in Indianapolis is waiting.